1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9544724160
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verification of the One-Time Password (OTP) received will then successfully log you in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this, first check your internet connection to ensure a strong signal. If you receive a weak signal, click send OTP again and wait for the OTP to be sent. If you still don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active number. If you've changed numbers, submit your updated KYC details to the customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you've installed the new version, you can log in and start playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. You cannot withdraw bonus money collected through other means.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all required Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card, saving your UPI ID, and storing your bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process completion time of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn by anyone else. It can be withdrawn as real money once it's been earned through gameplay that utilized the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is declined, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Transferring and withdrawing funds is hassle-free with our support for a wide range of banking methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrencies. Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have. Whether you need help with a transaction, have a query about a specific payment method, or simply require guidance on how to get started, our team is always on hand to provide personalized support. Our goal is to make your experience as seamless and stress-free as possible, allowing you to focus on what matters most to you.
At 1ace, we prioritize your convenience and security by offering a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. Our state-of-the-art encryption ensures that your transactions are secure and seamless. You can have peace of mind knowing that your financial information is protected and your transactions are processed quickly and efficiently. In addition, our customer support team is available 24/7, 365 days a year, to provide you with rapid and friendly assistance. Whether you have a question about a deposit, withdrawal, or game rules, our team is here to help. We understand that your gaming experience is important to you, and we strive to make it as smooth and enjoyable as possible. Our commitment to your security and customer satisfaction is unwavering. We employ the latest technology and security protocols to prevent unauthorized access to your account and protect your personal and financial information. Our team is constantly monitoring and updating our systems to ensure that your experience is secure and hassle-free. At 1ace, we value your trust and loyalty. We are dedicated to providing you with a gaming experience that is both entertaining and secure. Whether you are a seasoned player or new to online gaming, we invite you to join our community and experience the thrill of gaming in a safe and secure environment.