1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0351857615
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email. This simplified login process allows easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal. Once connected, attempt to send the OTP and wait for the allotted time. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, send your proper KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the app without any problems. This update should provide a smoother experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for earnings from gaming, not for bonus amounts collected. This means users can only cash out their winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhaar card, UPI, and securely storing your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their customer care centre for assistance.
At 1ace, our banking service is streamlined to provide a wide range of deposit and withdrawal options, including credit cards, electronic wallets, and cryptocurrencies. This allows for fast and secure transactions, giving you peace of mind as you navigate the gaming experience. In addition to our diverse payment methods, we also offer around-the-clock customer support, available 24 hours a day, 7 days a week. Our dedicated team is always ready to assist you with any questions or issues you may have, ensuring that your gaming journey is smooth and enjoyable. Whether you're a seasoned gamer or just starting out, our customer support is here to help you every step of the way.
Our cutting-edge website provides a secure and interruption-free environment for your gaming pleasure. With user-friendly navigation and 24/7 customer support, we are committed to making your experience as enjoyable and hassle-free as possible. At 1ace, security is our top priority; we utilize advanced cryptographic technologies to protect your personal and financial information. Our system ensures that all data transmitted between your device and our servers is encrypted, safeguarding against unauthorized access and ensuring the confidentiality of your sensitive information.