1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9423755427
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you can log in without needing a password or email. This convenient method makes the login process easy and hassle-free.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first ensure a strong internet connection and wait for a proper signal to come through. If you still don't receive the OTP after clicking "send," you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and install it to access the updated features. This should allow you to log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not for bonus amounts. This means you can access your hard-earned gaming rewards but not your bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to typically take 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring a wait of up to 24 hours. This delay can occur despite the app's generally efficient and stable overall performance.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can reach out to their care centre for assistance.
Our top priority is the satisfaction of our customers, which is why we have a dedicated support team available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have. Our team is committed to providing exceptional service and ensuring that you have a memorable experience with us. Join us today and embark on a journey filled with excitement, adventure, and opportunities for success!
Customer satisfaction is our top priority, and our dedicated support team is available 24/7 to assist you with any questions or concerns you may have. We understand the importance of providing an exceptional gaming experience, and we are committed to ensuring that every interaction with our online casino is memorable and enjoyable. At 1ace Online Casino, we strive to create a world of emotional excitement, luxury, and endless possibilities at your fingertips. Our team is dedicated to providing you with a seamless and engaging experience, from the moment you join us until the moment you leave. Our support team is available around the clock to help you with any issues or questions you may have. Whether you need assistance with a game, have a concern about your account, or simply want to know more about our promotions and bonuses, we are here to help. By choosing 1ace Online Casino, you can expect a high-quality gaming experience that is both fun and secure. Our team is committed to ensuring that your personal and financial information is protected, and that you have a safe and enjoyable experience every time you play. So why wait? Join 1ace Online Casino today and start experiencing the thrill of online gaming. With a wide range of games, exciting promotions, and a support team that is always available, we are confident that you will have a memorable experience with us.