1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1550575258
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once logged in, you won't need a password or email, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click the "send OTP" button and wait. If you don't receive the OTP after the specified time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, submit your updated KYC details through email to the customer support system to shift your account. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems. This should allow you to access the updated app and enjoy seamless gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus collected amounts. This means you can only redeem earnings from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all required KYC details in the app, which includes saving your Aadhaar card, UPI, and bank details. This information is necessary for the app to process your transactions and other services. Please ensure all required fields are filled accurately and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may occur occasionally, disrupting the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request still fails, rest assured that the money will be added to your wallet account within 24 hours. If you experience any further issues, you can contact their care centre for assistance.
1ace is committed to providing an exceptional service experience from the moment users access our user-friendly platform, optimized for both mobile and desktop devices. We offer a range of secure deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies, ensuring seamless transactions for our players. To enhance their gaming journey, we provide attractive bonuses, promotions, and a rewarding loyalty program designed to recognize and reward our valued members.
Our top priority is the security of your personal and financial information. We utilize cutting-edge encryption technology to safeguard your sensitive data, ensuring that your transactions are protected at all times. With a wide range of secure payment methods available, including credit/debit cards, e-wallets, and cryptocurrencies, depositing and withdrawing funds is a breeze at 1ace. Our comprehensive payment options provide the flexibility and convenience you need to manage your account seamlessly. Our dedicated customer support team is available 24 hours a day, 7 days a week, to address any questions or concerns you may have. Whether you're experiencing technical issues or need assistance with a specific feature, our support team is always ready to help. Our goal is to provide a hassle-free and enjoyable gaming experience, and we're committed to making that a reality for every player. With 1ace, you can rest assured that your security and satisfaction are our top priorities.