1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8303361189
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a convenient and straightforward way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the send OTP request to complete. If you don't receive the OTP within the given time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any compatibility problems. This will allow you to log in and play the updated app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals are only available for money earned from gaming, and not for bonus amounts. This means users can withdraw their genuine earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all bank details. Completing these steps is necessary for a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payments may be delayed, requiring a wait of up to 24 hours in some cases. This delay can occur occasionally, disrupting the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned using the bonus amount, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist you with any questions or issues you may encounter. Whether you're an experienced user or just starting out, our team is committed to providing you with unparalleled support to ensure your success. As you embark on an exciting adventure with 1ace, you'll find that every spin, deposit, and withdrawal brings you closer to the next big win. Our platform is designed to provide a seamless and enjoyable experience, with a user-friendly interface and a wide range of games to choose from. Our team is passionate about delivering exceptional customer service, and we're always available to help you with any questions or concerns you may have. Whether you're looking for assistance with a specific game, need help with a technical issue, or simply want to know more about our promotions and bonuses, we're here to help. At 1ace, we're committed to creating a fun and engaging experience for all our players. Our goal is to provide a platform where you can enjoy your favorite games, socialize with other players, and potentially win big. So why wait? Join us today and start your exciting adventure with 1ace!
Our user-friendly interface ensures a seamless navigation experience, whether you're a seasoned player or a newcomer to the world of online gaming. We provide support for a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring quick and secure transactions tailored to your convenience. Our robust security protocols safeguard your personal and financial information, allowing you to focus on having fun. With multiple deposit options, you can choose the method that best suits your needs, and our system will handle the rest. Our withdrawal options are equally flexible, giving you the freedom to access your winnings whenever you want. Our commitment to security is unwavering, and we employ the latest encryption technologies to protect your data. Our servers are monitored 24/7 to prevent any potential breaches, and our team of experts is always on hand to address any concerns or issues that may arise. By entrusting us with your online gaming experience, you can rest assured that your personal and financial information is in good hands. Our priority is to provide a secure, reliable, and enjoyable gaming environment that meets your every need.