1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2260195938
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you don't receive an OTP after clicking send, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
If the active number has changed, try logging in with the new number. If the number remains the same or has changed, send your proper KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and access it without any problems. This will ensure you have the most up-to-date version of the app, allowing you to play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are restricted to earnings from gaming activities, not bonus amounts. This means you can only withdraw the money you've earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services shorten the process from 30 minutes to 3 hours. However, there is a possibility that payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur occasionally, despite the app's overall efficient performance.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. Any winnings earned from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact the care centre for further assistance.
Our user-friendly interface and cutting-edge graphics are accompanied by a robust security system, ensuring that your personal information is always protected. We provide a range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring that transactions are smooth and rapid.
At 1ace, the satisfaction of our players is our top priority. Our dedicated customer support team is available 24/7, providing assistance with any questions or concerns you may have. We understand that every player's experience is unique, and we strive to make each visit a rewarding one. To achieve this, we offer generous welcome bonuses, loyalty programs, and regular promotions that add an extra layer of excitement to your online gaming experience. Our commitment to providing an exceptional service is unwavering, and we continuously work to ensure that our players have the best possible time at our casino. By joining the 1ace community, you'll be part of a world where entertainment, security, and exceptional service come together to create an unforgettable online gaming adventure. Our goal is to provide a seamless and enjoyable experience, giving you the freedom to focus on what matters most - having fun and winning big.