1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 4732884808
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to log in successfully. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is working properly and you have a strong signal. If you don't receive the OTP after clicking send, wait for the timer to expire and then seek assistance via the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, log in with your active number. If your number has changed, send your complete KYC details to the customer support via email to facilitate the account transfer. This will help shift your account to the correct number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated features. Once installed, you should be able to play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals can only be made from earnings from gaming, not from bonus collected. Users cannot withdraw bonus funds as a separate entity.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's processes are typically fast and stable, completing in 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn. It's meant for in-game use only, not for personal withdrawal. Any winnings from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, the funds will typically be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.
We strive to provide an unbeatable user experience by offering seamless navigation and exceptional customer support available 24/7. To make your experience even more convenient, 1ace supports a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that your transactions are not only quick but also secure. With our extensive payment options, you can easily manage your finances, making it simple to deposit and withdraw funds at your convenience. Our commitment to providing a seamless and secure payment experience allows you to focus on what matters most - enjoying the services and products offered by 1ace.
Welcome to 1ace, the ultimate online gaming destination for enthusiasts! At 1ace, we take pride in offering a perfect and thrilling gaming experience tailored to meet the needs of each individual player. Our state-of-the-art platform boasts an impressive array of games, ranging from classic slot machines and immersive video slots to strategic table games like blackjack, poker, and roulette. For those seeking a more realistic experience, our live casino provides real-time interaction with professional croupiers, replicating the excitement of a physical casino. Our platform is designed to cater to a diverse range of players, from casual gamers to seasoned enthusiasts. We understand that every player has unique preferences and expectations, and we strive to provide an experience that exceeds their expectations. Whether you're looking for a quick thrill or a more immersive and engaging experience, we have something for everyone. At 1ace, we are committed to providing a safe and secure gaming environment, with advanced encryption and regular security checks to ensure the integrity of our games and the safety of our players. Our customer support team is available 24/7 to assist with any queries or concerns, ensuring that you can focus on what matters most - having a great time playing your favorite games. So why wait? Join us today and discover a world of online gaming excitement and entertainment at 1ace.