1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2623461947
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to complete the login process. This method replaces the need for a password or email login, providing a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still encounter issues, the app's support system can be accessed through a live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can easily log in and start playing the app. This should allow you to access the new features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for funds earned through gaming, excluding bonus rewards. The earned gaming money can be withdrawn once collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This requires saving your Aadhar card, UPI information, and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. This means you can use the bonus for gaming, but any resulting profits are yours to keep.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings to check your transaction history. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our diverse game library and secure payment options are just the beginning. We also provide exceptional customer support, available 24/7, to assist you with any questions or concerns that may arise. Our dedicated team is always ready to help, ensuring that you have a seamless and enjoyable gaming experience. To further enhance your experience, we offer generous bonuses and promotions that give you more opportunities to win big. Whether you're a seasoned player or just starting out, our rewards and incentives are designed to keep you engaged and excited. Join 1ace today and embark on a thrilling adventure filled with endless entertainment and lucrative rewards. With our commitment to exceptional customer service and exciting gameplay, you'll be treated to a unique and memorable experience that will leave you wanting more.
At 1ace, we prioritize convenience and security in your financial transactions by offering a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. Our dedicated customer support team is available 24/7, ready to assist you at a moment's notice, ensuring a seamless and hassle-free experience. Whether you encounter any issues or simply need guidance, our team is committed to resolving your concerns with maximum efficiency. In addition to our user-friendly platform, we also offer generous bonuses and promotions that add an extra layer of excitement to your gaming experience. These rewards provide substantial benefits and boost your chances of winning big. Whether you're a seasoned player or just starting out, our promotions and bonuses are designed to make your gaming experience even more enjoyable. By joining 1ace today, you'll gain access to a world where entertainment meets opportunity, all from the comfort of your own home. Our platform is designed to provide a seamless and enjoyable experience, allowing you to focus on what matters most - having fun and potentially winning big. With our commitment to security, convenience, and customer support, you can rest assured that your gaming experience will be nothing short of exceptional. So why wait? Join 1ace today and discover a world of endless entertainment and possibility.