1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 9129243063
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," you can try waiting a bit longer or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, submit your proper KYC (Know Your Customer) documents to the customer support through email to facilitate account transfer. This will help update your account with the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. This means you can access your hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours. In such cases, users may experience a longer overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If not resolved, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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