1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7833226996
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method eliminates the need for a password or email, making it a convenient and easy way to access the account.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you're still experiencing issues, click 'send OTP' and wait for the verification code to arrive. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number you previously used. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will help you access your account efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and play without any problems. This should fix any compatibility issues and allow you to access the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming and do not include bonus amounts. This means you can only withdraw the actual winnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details in the app, which includes saving your Aadhaar card, UPI information, and bank details. This is a mandatory step to ensure a smooth transaction process. Failure to do so may hinder your ability to access certain features or services within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while using the bonus funds can be withdrawn. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
What sets 1ace apart is our unwavering commitment to providing secure and convenient banking options. We cater to a diverse range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring quick and hassle-free transactions. Our team of dedicated customer support is available 24/7, ready to assist with any questions or concerns, making your gaming experience seamless and enjoyable.
Using our platform is effortless, thanks to our user-friendly interface and seamless mobile compatibility. We prioritize your convenience by offering a range of secure deposit and withdrawal methods, including major credit cards, electronic wallets, and cryptocurrency options. This allows you to easily manage your transactions and focus on your goals. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, to address any questions or concerns you may have. Whether you're experiencing technical issues or need assistance with a specific feature, our team is always ready to help. Our platform is designed to be intuitive and easy to navigate, with clear instructions and helpful resources available whenever you need them. We understand that your time is valuable, and we're committed to making your experience with our platform as smooth and hassle-free as possible. Whether you're a seasoned user or new to our platform, our team is here to support you every step of the way. So why wait? Start navigating our platform today and discover the convenience and flexibility it has to offer.