1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 2528987973
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which will verify your identity and grant access. This eliminates the need for a password or email login. Once verified, you can easily log in using this mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can try again or reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, send your KYC details to customer support via email to facilitate account transfer. This will help update your account with the correct information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once installed, you can play the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not from bonuses. This means users can withdraw their gaming earnings, but not bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth experience with the app. Saving these details will also enable you to access various features and functions within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically facilitate a process that takes anywhere from 30 minutes to 3 hours. However, payment delays may occasionally occur, requiring users to wait up to 24 hours. This delay can impact the overall processing time beyond the expected 3-hour window.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You are allowed to withdraw any winnings earned using the bonus amount. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Enjoy a range of rewarding promotions and loyalty programs that offer attractive bonuses, free spins, and more. Whether you're an experienced player or just starting out in the world of online casinos, 1ace has something for everyone, ensuring a fun, fair, and secure gaming environment for all. Join us today and embark on an unforgettable gaming journey!
1ace is a cutting-edge online casino that seamlessly blends the thrill of excitement with the sophistication of luxury. Our platform is carefully tailored to cater to both casual players looking for a fun and entertaining experience and seasoned high-rollers seeking a more challenging and rewarding adventure. With a vast array of games at your fingertips, you'll discover a world of possibilities, including electrifying slot machines, strategically demanding table games like blackjack and poker, and immersive live dealer experiences that simulate the authentic atmosphere of a real-world casino. At 1ace, we're deeply committed to providing an exceptional user experience, ensuring that every moment you spend on our platform is nothing short of unforgettable. Our intuitive design and user-friendly interface make it effortless to navigate our extensive library of games, while our high-definition graphics and crystal-clear sound effects transport you to a world of opulence and extravagance. Whether you're a seasoned pro or a newcomer to the world of online gaming, 1ace is the ultimate destination for an unparalleled gaming adventure that will leave you breathless and craving more.