1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7723950162
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will secure your login process without needing a password or email. You can easily log in using this method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still experiencing issues, wait for a few moments after clicking 'send OTP' before trying again. If you still don't receive the OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, please send your updated KYC details to customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This should update the app to the latest version and resolve any compatibility issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus amounts. Only money earned through gaming can be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes linking your Aadhar card and saving your UPI and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a processing time of 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This variation in processing time can sometimes impact the overall experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the account owner. It can be withdrawn once winnings are earned by playing games with the bonus amount. In other words, the bonus itself is not withdrawable, but any winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If it's still pending, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
With dedicated customer support available 24 hours a day, 7 days a week through chat, email, and phone, assistance is always just a click or call away. In addition, we prioritize responsible gaming, providing tools and resources to help you play within your limits. Join 1ace today and immerse yourself in a captivating world of excitement, bonuses, and potential winnings!
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist you with any questions or concerns, ensuring that you have the best online gaming experience possible. From the moment you join us, you'll be treated to a plethora of benefits, including generous welcome bonuses, regular promotions, and a loyalty program that rewards your loyalty with exciting perks and exclusive advantages. As soon as you start playing, you'll experience the thrill of being just a click away from big wins and unforgettable moments. Our team is committed to providing a seamless and enjoyable gaming experience, with fast and secure transactions, easy navigation, and a wide range of games to choose from. Whether you're a seasoned pro or just starting out, we're here to help you every step of the way. Our support team is knowledgeable and friendly, and they're available to answer any questions you may have, from game rules and strategies to technical issues and account management. At 1ace, we're passionate about creating an environment where you can relax, have fun, and enjoy the thrill of online gaming. Join us today and discover why we're the go-to destination for gamers who demand the best. With our commitment to customer satisfaction, generous bonuses, and exciting promotions, you'll be hooked from the very first spin. So why wait? Sign up now and start experiencing the excitement of 1ace for yourself!