1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5603225345
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP that is sent to you, and you will be logged in instantly. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. Wait for a proper signal, then click "send OTP" and wait again for the timeout period. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Afterwards, download the latest version of the app, which should allow for smooth login and gameplay. This should get you up and running with the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than what other apps offer. Only earnings from gaming can be withdrawn, and bonus money cannot be taken out. This allows users to withdraw their earned rewards, but not free bonus monies.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, some users may experience payment delays, potentially requiring a wait of up to 24 hours. This delay is an occasional exception to the app's otherwise efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and not withdrawn by anyone else. Any winnings accumulated from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, visit the settings section to view your transaction history. If your request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
1ace provides a secure and uninterrupted environment for all transactions, supporting a variety of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. Our platform prioritizes the safety and fairness of the player, utilizing advanced cryptography technologies and partnering with reputable game developers. This ensures that all financial transactions are processed quickly, efficiently, and securely, without compromising the integrity of the gaming experience. Our commitment to security is unwavering, with multiple layers of protection in place to prevent unauthorized access to player accounts and sensitive information. We use industry-standard encryption protocols to safeguard data, and our team of experts constantly monitors our systems to detect and respond to any potential threats. In addition to our robust security measures, we also prioritize fairness and integrity in all aspects of our platform. We partner with reputable game developers to ensure that the games offered on our site are fun, engaging, and transparent, with clear rules and fair odds. Our team of auditors regularly reviews and verifies the games to ensure that they meet the highest standards of quality and integrity. At 1ace, we understand the importance of trust and transparency in online gaming. That's why we provide clear information about our platform, including our terms and conditions, rules, and policies. We also offer multiple channels of communication, including live chat, email, and phone support, to ensure that players can quickly and easily get in touch with our team if they have any questions or concerns. Overall, 1ace is committed to providing a safe, secure, and fair online gaming experience for all players. We strive to build long-term relationships with our customers, based on trust, transparency, and a commitment to excellence.
1ace offers an unparalleled online gaming experience, catering to the diverse preferences of enthusiasts worldwide. Our platform is designed to provide a premium virtual casino experience, ensuring that every type of player feels at home. With a vast array of games to choose from, we cater to both casual and serious gamers alike. Our extensive game library features a range of classic slots, including timeless favorites and innovative titles with unique themes and features. For those who crave the thrill of strategy and skill, we offer a variety of table games such as blackjack, roulette, and poker. These games are designed to provide a realistic and immersive experience, allowing players to hone their skills and compete with others from around the world. For a more authentic and dynamic experience, our live dealer games bring the excitement of a real casino to your screen. Our live dealers are trained professionals who interact with players in real-time, creating a sense of community and competition that is unmatched in online gaming. With live dealer games, players can enjoy the thrill of playing alongside others, while also having the opportunity to interact with the dealer and influence the outcome of the game. At 1ace, we are committed to providing a secure and trustworthy gaming environment, ensuring that every player can enjoy our games with confidence. Our platform is built on a robust infrastructure, with advanced encryption and secure payment processing to protect player data and transactions. Our customer support team is also available 24/7 to assist with any questions or concerns, providing a seamless and enjoyable gaming experience.