1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 1195189814
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Click "send OTP" to initiate the process, and wait for the code to arrive within the allotted time. If you fail to receive the OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play without problems. This should allow you to access the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Only earnings from gaming activities can be withdrawn, and bonus money is not eligible for withdrawal. This means users can redeem their gaming rewards, but not bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app, including saving your Aadhaar card, UPI information, and bank details. This is a mandatory step for a successful registration process. Completing these steps will help facilitate a smooth and secure experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This variability affects the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned using the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is processing, but note that the funds will typically be added to your wallet account within 24 hours. If the funds do not appear after this time, you can reach out to their customer care centre for assistance.
At 1ace, we are committed to providing a seamless and secure banking experience for our customers. To achieve this, we offer a wide range of deposit and withdrawal methods that are convenient and hassle-free. Our customers can choose from various options, including credit cards, e-wallets, and cryptocurrencies. This variety ensures that every player can find a method that suits their needs and preferences. Our user-friendly interface is designed to make banking transactions as easy and straightforward as possible. Whether you're depositing funds, withdrawing winnings, or managing your account, our platform is intuitive and easy to navigate. This allows you to focus on what really matters – enjoying your gaming experience without any distractions or worries. With our secure and reliable banking options, you can rest assured that your financial transactions are protected and monitored by our team of experts. We take the security and integrity of our customers' financial information very seriously, and we use the latest encryption technologies and industry-standard protocols to ensure that all transactions are processed safely and efficiently.
The convenience and security of financial transactions are crucial aspects that are deeply understood by 1ace. As a result, we provide a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies, all protected by advanced cryptographic technologies. Our commitment to security extends to the use of state-of-the-art encryption protocols, ensuring that all transactions are processed with utmost confidentiality and integrity. In addition to our robust security measures, our dedicated customer support team is available 24/7, 365 days a year to address any questions or concerns you may have. Our team of experts is equipped to handle all types of issues, from account setup and verification to technical support and troubleshooting. We understand that timely resolution of any issues is critical to providing an exceptional gaming experience, and we strive to respond promptly to all inquiries to ensure that you can focus on your gaming experience without any worries. Our commitment to customer satisfaction is unwavering, and we are dedicated to providing a seamless and hassle-free experience for all of our users. Whether you're a seasoned gamer or new to the world of online gaming, we are here to support you every step of the way, ensuring that your experience with 1ace is nothing short of exceptional.