1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5124278202
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start the process, check your internet connection for a strong signal. Wait for a confirmation after clicking the "send OTP" button, and if the OTP doesn't arrive within the given time, you can reach out to the app's support through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) documents to customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and you'll be able to log in and play with ease. This should allow you to access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming, and bonus amounts are not eligible for withdrawal. This means users can only cash out the money they've won from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your complete KYC details are uploaded and saved within this app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours. This delay is a notable exception to the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If it is, the money will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
At 1ace, we provide generous bonuses and promotions to enhance your gaming experience. Whether you're an experienced player or new to the world of online casinos, our user-friendly interface and 24/7 customer support make it easy to navigate and take full advantage of everything we have to offer. Our dedicated team is always available to assist with any questions or concerns you may have, ensuring that your experience is seamless and enjoyable. We understand the importance of providing a positive and welcoming environment for all players, and we strive to deliver just that. With our extensive range of games, promotions, and bonuses, you'll feel right at home on our platform. So why wait? Join us today and start enjoying the ultimate online gaming experience!
Our platform was designed with the user's satisfaction in mind, providing intuitive navigation and 24/7 customer support to ensure a smooth gaming journey. Take advantage of our generous welcome bonuses, loyalty rewards, and regular promotions to maximize your winning potential. We understand the importance of secure transactions, which is why we offer a range of reliable deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. Our platform is designed to provide a seamless and hassle-free experience, allowing you to focus on what matters most - winning big. Our customer support team is available to assist you at any time, day or night, to answer any questions or concerns you may have. We are committed to providing an exceptional gaming experience, and our dedicated team is always on hand to ensure that your experience is nothing short of exceptional. Our platform is built on a foundation of trust and transparency, and we are committed to maintaining the highest standards of security and fairness. We use state-of-the-art encryption technology to ensure that all transactions are secure and protected, and our games are regularly audited to ensure that they are fair and unbiased. So why wait? Join us today and start enjoying the ultimate gaming experience. With our generous bonuses, regular promotions, and reliable deposit and withdrawal methods, you'll be well on your way to winning big.