1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2378208654
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP code to securely access the account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you don't receive the OTP, wait a few moments and try sending it again through the app. If you still face issues, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If your login number has changed, try to log in with the new active number. If the number remains unchanged or has been updated incorrectly, send your KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device. Afterwards, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and enjoy the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for the money earned from gaming activities, not bonus amounts. This means you can access your hard-earned rewards but not the bonus rewards received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app, including saving your Aadhar card, UPI, and bank details. This information is required for a successful registration process. Completing these details is a necessary step to continue with the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app takes around 30 minutes to 3 hours, thanks to its fast and stable services. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds for gaming purposes, and they cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn. The bonus itself remains non-withdrawable, while any winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
1ace provides an intuitive interface and user-friendly navigation, making it easy for both new players and experienced bettors to enjoy their favorite games. We take pride in offering exceptional customer service, available 24 hours a day, 7 days a week, through live chat, email, and phone support. Our dedicated team is always ready to assist with any questions or concerns you may have, ensuring a seamless and enjoyable gaming experience.
We take pride in providing a safe and user-friendly platform where you can easily navigate and enjoy a wide range of games. Your convenience is our top priority, and that's why we offer a broad array of deposit and withdrawal methods, ensuring smooth and rapid transactions. Our platform is designed to be intuitive and easy to use, allowing you to access a vast selection of games from the comfort of your own home. Whether you're a seasoned gamer or just starting out, you'll find a game that suits your taste and skill level. To make your experience even more convenient, we offer a variety of payment options, including credit and debit cards, electronic wallets, and bank transfers. This ensures that you can fund your account quickly and securely, without any hassle or delay. Our commitment to your convenience and security is unwavering. We use state-of-the-art encryption technology to protect your personal and financial information, providing a safe and secure environment for all your transactions. At our platform, we understand the importance of speed and reliability. That's why we've implemented a high-speed server infrastructure, ensuring that your games load quickly and seamlessly, with minimal downtime or interruptions. In addition to our user-friendly platform and diverse range of games, we also offer a dedicated customer support team, available to assist you with any questions or concerns you may have. Our team is trained to provide fast and effective solutions, ensuring that you can focus on what matters most – enjoying your gaming experience.