1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5674358982
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection to ensure a strong signal. If you still don't receive an OTP, try clicking "send OTP" again and wait for the allotted time. If the issue persists, you can reach out to the app's support system through live chat for further assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once removed, download the latest version of the app to access the updated features. This should allow you to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. You can only withdraw the money earned from gaming, and not the bonus amount collected. This means you can cash out your genuine gaming earnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which requires saving your Aadhaar card, UPI, and all relevant bank details. This information is necessary for a successful onboarding process. Filling in this information will help facilitate a smoother experience for you.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait for up to 24 hours. This delay can affect the overall processing time of transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You are free to withdraw the money earned from playing games using the bonus amount. This means you can redeem your winnings, but not the initial bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is pending. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the problem persists, you can reach out to their care centre for assistance.
We recognize the importance of seamless and secure banking processes, which is why we provide support for a range of deposit and withdrawal methods. Our players have the flexibility to choose from a variety of options, including credit/debit cards, e-wallets, bank transfers, and even cryptocurrency, all processed through secure and encrypted channels to protect their personal information.
At 1ace, the security and convenience of our players are our top priorities. We offer a range of safe deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, to cater to your preferences. Our dedicated customer support team is available 24/7 to assist you with any questions or concerns, ensuring that your time with us is both enjoyable and rewarding. In addition to our secure and convenient services, we also offer attractive bonuses and promotions that add an extra layer of excitement to your gaming experience. These bonuses and promotions give you more chances to win big and make your time with us even more memorable. At 1ace, we are committed to providing our players with an unparalleled online gaming experience. Our team is dedicated to ensuring that every aspect of your experience, from depositing and withdrawing to playing and winning, is seamless and enjoyable. Join us today and embark on an unforgettable journey in the world of online gaming.