1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5818978155
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the one-time password (OTP) sent to you, and you'll be logged in without needing a password or email. This convenient method allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To complete this task, first check your internet connection and wait for a strong signal. Click on "send OTP" and wait again for the code to be sent. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once downloaded, you can log in and access the updated app smoothly. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals can only be made from earned gaming money, excluding bonus amounts. This means you cannot withdraw bonus earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhaar card, UPI, and bank account information. Having all these details saved in the app is a mandatory step to continue.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services contribute to a processing time of 30 minutes to 3 hours. However, payments may be delayed, requiring a wait of up to 24 hours in some cases. This delay can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. This means the bonus itself remains non-withdrawable, but any winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
To ensure a seamless experience, 1ace offers a range of secure and convenient deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrency options. Our friendly platform ensures quick and easy transactions, allowing you to spend more time playing and winning.
Beyond its extensive game selection, the 1ace platform offers a range of valuable resources designed to enhance your gaming experience. New players can look forward to generous welcome bonuses, daily promotions, and a rewarding loyalty program that provides a wealth of benefits and perks. This comprehensive package is designed to provide a seamless and enjoyable experience from the moment you join. But that's not all - our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist with any questions or concerns you may have. Your satisfaction and security are our top priorities, and we're committed to providing a safe and reliable online gaming environment. By joining 1ace today, you'll be able to immerse yourself in a world of online casino entertainment like never before. With its user-friendly interface, diverse game selection, and commitment to customer satisfaction, 1ace is the perfect destination for anyone seeking a thrilling and rewarding online gaming experience. So why wait? Dive into the world of 1ace today and discover the ultimate in online casino entertainment!