1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6252707305
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Then, verify the OTP (One-Time Password) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. If you still face issues, wait for the OTP to be sent and then try again. If the OTP is not received, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the outdated app from your device. Download the latest version and install it, which should allow you to log in and access the updated features. Once installed, you can start playing the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to funds earned from gaming activities, excluding any bonus amounts collected. This means you can only withdraw the money you've earned through your gaming efforts, not any bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, all your Know Your Customer (KYC) details must be uploaded and saved in this app. This includes saving your Aadhar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete tasks within 30 minutes to 3 hours. However, some users may experience delayed payments, requiring a wait of up to 24 hours. This delay can occur occasionally, interrupting the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and are non-withdrawable. Any winnings earned from using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve any issues, first check your transaction history in the settings. If your withdrawal request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
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