1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8377032290
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This one-time authentication step will securely log you in without requiring a password or email. You can now easily access your account using this convenient method.
Q2: What should I do if I am not getting OTP?
First, check your internet connection to ensure a strong signal. Wait for the send OTP button to load, then click it to initiate the OTP process. If you don't receive the OTP within the given time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any further problems. Once the new version is installed, you should be able to access it without issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw the money they've earned through gaming, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI, and all relevant bank information. This is a necessary step to ensure a smooth and secure experience. By doing so, you will be able to access all features and services within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within a timeframe of 30 minutes to 3 hours. However, in some cases, payments may experience a delay, resulting in a wait of up to 24 hours. This delay is an occasional occurrence rather than the standard processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request isn't showing, don't worry, as the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At 1ace, we prioritize convenience and security above all else. To ensure a seamless gaming experience, we offer a wide range of deposit and withdrawal methods, catering to different player preferences. Our payment options include credit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrency options for experienced tech-savvy players. This diverse range of payment methods allows players to choose the one that best suits their needs, making it easy to manage their gaming funds. Our platform is also optimized for flawless performance on both mobile and desktop devices, guaranteeing that players can access their favorite games at any time and from any location. Whether you're playing on-the-go or at home, our platform ensures a smooth and enjoyable gaming experience. With our commitment to convenience, security, and performance, 1ace provides a gaming environment that is both enjoyable and hassle-free.
Our platform is designed to be user-friendly and accessible on various devices, ensuring a seamless gaming experience whether you're at home or on-the-go. We understand the importance of security, which is why we implement robust security measures to protect your personal information and transactions. This means you can enjoy banking services without the hassle of complicated procedures. Our platform offers a wide range of deposit and withdrawal methods, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies. This flexibility ensures that you can manage your finances with ease, whenever and wherever you need to. With our platform, you can make deposits and withdrawals quickly and securely, without the need for multiple accounts or complicated login processes.