1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4170383296
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal. Wait for a proper signal and then click on "send OTP" again if it doesn't arrive in time. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If your number has changed, please send your updated KYC details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and install it. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means users can only access the earnings they've accumulated from participating in games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but it can take up to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can extend the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If so, don't worry as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We provide secure and uninterrupted transactions, offering support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, catering to your unique preferences and financial security. In addition, our agile customer support operates 24/7, ready to assist you with any questions or issues that may arise. Our platform is designed to provide a seamless and convenient gaming experience, allowing you to focus on the thrill of the game without worrying about the technicalities. With a vast selection of games to choose from, you'll have endless opportunities to win big and make unforgettable memories. As a valued member of the 1ace community, you'll have access to generous bonuses, spectacular jackpots, and a range of promotions that will enhance your gaming experience. Our team is committed to ensuring that your online gaming adventure is enjoyable, secure, and rewarding. Whether you're a seasoned pro or a newcomer to the world of online gaming, we invite you to join the 1ace family and experience the thrill of the game from the comfort of your own home. With our commitment to excellence, you can trust that your online gaming experience will be second to none.
We take pride in providing top-notch customer service, available 24/7, through live chat, email, or phone, to assist you with any questions or concerns you may have. Our team is dedicated to ensuring your gaming experience is seamless and enjoyable. In addition to our exceptional customer service, we offer generous bonuses and promotions designed to enhance your gaming experience and increase your chances of winning the jackpot. Our rewards program is designed to reward loyal players and provide them with a competitive edge. Join 1ace today and embark on an unforgettable journey through the world of online gaming. With our extensive collection of games, exciting promotions, and dedicated customer support team, you'll be treated to an unparalleled gaming experience. Whether you're a seasoned player or just starting out, we're committed to providing you with an unforgettable experience that will leave you eager to return for more. At 1ace, we understand the importance of a positive and engaging gaming experience. That's why we're constantly working to improve and expand our offerings, ensuring that our players always have access to the latest and greatest in online gaming. With our commitment to excellence and customer satisfaction, you can be confident that you're playing at one of the best online gaming platforms available.