1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4991115329
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access with just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," try using the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your current active account number. If it's changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will help update your account with the latest information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to easily log in and play.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. Withdrawals are restricted to earnings from gaming activities and do not include bonus money. This means users can only withdraw the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, which includes saving your Aadhar card, UPI, and bank details. This will ensure a smooth and secure process. Once completed, you can proceed with the next steps in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, typically taking 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
When using bonus funds in gaming, any winnings can be withdrawn by the player, but the bonus amount itself cannot be withdrawn. The money earned from playing with a bonus can be withdrawn, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see where your withdrawal request is failing. If a delay occurs, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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