1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0482384056
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verifying this code will securely log you in without requiring a password or email. This convenient login method simplifies the process for easy access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP within the specified time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app, which should allow you to log in and continue playing smoothly. This should update the app to the newest version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, not bonus amounts. This means users can access their winnings, but not additional rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes linking your Aadhaar card, adding UPI, and saving all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait for up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings section and review your transaction history. If your request is pending, the funds will be added to your wallet account within 24 hours. If issues persist, you can contact their care centre for assistance.
Our platform is designed to be user-friendly and fully optimized for both desktop and mobile devices, allowing you to enjoy a seamless gaming experience at any time and from any location. This means you can access our games and services from the comfort of your own home, on-the-go, or anywhere in between. We also provide a range of secure payment options, including credit and debit cards, electronic wallets, and bank transfers, ensuring that transactions are quick, easy, and hassle-free.
At 1ace, navigating deposits and withdrawals is a seamless and secure experience. We provide support for a wide range of payment methods, including credit cards, electronic wallets, and cryptocurrency options, ensuring convenience and flexibility for our customers. Additionally, our robust security measures are in place to protect your transactions and personal information, giving you peace of mind. Our payment options are designed to cater to diverse needs, allowing you to choose the method that best suits your preferences. Whether you prefer the convenience of credit cards, the ease of electronic wallets, or the anonymity of cryptocurrency, we have got you covered. Our systems are equipped to handle a variety of payment methods, ensuring that your transactions are processed quickly and efficiently. At 1ace, we take the security of your transactions and personal information seriously. Our robust security measures include state-of-the-art encryption, firewalls, and secure servers, ensuring that your data is protected from unauthorized access. Our team of experts is dedicated to monitoring and maintaining our systems, ensuring that they are always up-to-date and secure. With 1ace, you can rest assured that your transactions and personal information are safe and secure. Our commitment to security and customer satisfaction means that you can focus on what matters most - your online experience.