1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2011981187
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click on "send OTP" and wait for the specified time; if you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with the same active number. If the number has changed, submit your proper KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to play the updated app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not for bonus amounts collected. This means users can access their earned gaming revenue, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI, and all relevant bank details. Completing these steps is necessary for the verification process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app takes significantly longer than expected, typically ranging from 30 minutes to 3 hours, due to the speed and stability of its services. However, an added delay of up to 24 hours may occur if payment processing is delayed. This can lead to a total wait time of up to 27 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any questions or concerns you may have, ensuring a seamless and hassle-free experience. Whether you're a seasoned player or a newcomer, 1ace guarantees an unparalleled online casino journey, combining excitement, reliability, and convenience in a dynamic platform.
Welcome to 1ace, the ultimate online gaming destination for enthusiasts. At 1ace, we offer an unparalleled casino experience, boasting an infinite array of games to cater to all tastes and preferences. From classic slots to video poker, live dealer games, and immersive table games like blackjack, roulette, and baccarat, our extensive library ensures endless entertainment. Our collection of slots features a diverse range of themes, from nostalgic classics to innovative, visually stunning titles. We also offer a variety of video poker games, each with its unique rules and challenges. For those who crave the thrill of competition, our live dealer games provide a realistic and engaging experience, with professional dealers and real-time interaction. For a more immersive experience, our table games offer a range of options, from the strategic gameplay of blackjack to the fast-paced excitement of roulette and baccarat. Whether you're a seasoned gamer or just looking for a new challenge, our games are designed to provide hours of entertainment and excitement. At 1ace, we are committed to providing a seamless and enjoyable gaming experience. Our platform is designed to be user-friendly, with easy navigation and a secure, reliable connection. Our customer support team is always available to assist with any questions or concerns, ensuring that you can focus on what matters most - having fun and winning big. So why wait? Join us at 1ace today and discover a world of online gaming possibilities. With new games and promotions added regularly, there's always something new to look forward to.