1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 6436709512
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login. Once verified, you can easily log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still have trouble receiving the OTP, click on "send OTP" again and wait. If you're still having issues, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the current app from your device. Once uninstalled, download the latest version of the app from the store. After updating, you should be able to log in and enjoy the new features without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts in other similar apps. Withdrawals are only eligible for money earned from gaming activities, not bonus amounts. This means users can cash out their winnings from playing games, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details in this app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may occur in addition to the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. This means bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
Beyond our extensive library of games, 1ace provides exceptional customer service available 24/7, ensuring that your questions are promptly addressed. We also offer generous bonuses and promotions, ranging from welcome packages to daily rewards, to enhance your gaming experience.
Our unwavering commitment to responsible and clean gaming is a top priority. We utilize cutting-edge encryption technology and partner with trusted software providers to ensure a secure and transparent environment for our players. Our dedication to maintaining a safe and honest gaming experience is reflected in every aspect of our operations, from the encryption of player data to the transparent reporting of game outcomes. By joining 1ace today, you'll gain access to a vast world of entertainment, filled with endless rewards and unparalleled service. Our team of experts is dedicated to providing a seamless and enjoyable gaming experience, ensuring that every player feels valued and supported throughout their journey. With our commitment to responsible gaming, you can play with confidence, knowing that your data and personal information are protected. At 1ace, we believe that gaming should be a fun and entertaining experience, free from the risks and uncertainties that come with insecure and unreliable gaming environments. That's why we've implemented robust security measures to safeguard your data and ensure that all game outcomes are fair and transparent. Join us today and discover a world of exciting gaming experiences, tailored to your preferences and designed to provide hours of entertainment. With our commitment to responsible and clean gaming, you can rest assured that your gaming experience will be both enjoyable and secure.