1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6049621994
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You will then receive an OTP, which you must verify to complete the login process. Once verified, you can access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after waiting, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account shifting. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This update will ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. However, the withdrawn amount can only be from earnings earned through gaming, and not from bonus collections. This means you can only withdraw the money you've won or earned from gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app, which includes saving your Aadhar card, UPI information, and bank details. This ensures a secure and seamless experience. Submitting these details is a mandatory requirement for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes between 30 minutes to 3 hours due to its fast and stable services. However, payment delays may occur, requiring users to wait up to 24 hours. This delay is a potential exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. However, the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Welcome to 1ace, your definitive online casino destination that offers a premium and secure gaming experience. At 1ace, we take pride in providing an extensive range of thrilling games, exceptional customer service, and flawless banking options to ensure you have the best possible time. Our vast library of games features everything from classic slot machines to popular table games like blackjack and roulette, as well as exciting live dealer games that bring the casino floor right to your screen. Our collection of games is designed to cater to all types of players, from those who love the simplicity and nostalgia of classic slots to those who crave the thrill and strategy of live dealer games. Our live dealer games offer a unique and immersive experience, allowing you to interact with professional dealers and other players in real-time, creating a sense of community and excitement that is unmatched by traditional online gaming. At 1ace, we understand the importance of security and fairness in online gaming. That's why we use advanced encryption technology and adhere to strict gaming regulations to ensure that all transactions and gameplay are secure and transparent. Our customer service team is also available 24/7 to assist with any questions or concerns you may have, ensuring that you can focus on enjoying your gaming experience without any hassle. Whether you're a seasoned pro or a newcomer to online gaming, 1ace has something for everyone. With our extensive range of games, exceptional customer service, and secure banking options, you can rest assured that you're in good hands. So why wait? Join us today and experience the ultimate online casino experience.
At 1ace, customer satisfaction is our top priority. Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have via live chat, email, or phone. Whether you're experiencing technical issues, need help with a specific game feature, or simply have a question about our promotions, our team is here to provide you with personalized support and guidance. Our support team is committed to resolving your issues quickly and efficiently, so you can get back to enjoying your gaming experience. We understand that every customer is unique, and we strive to provide tailored solutions to meet your individual needs. At 1ace, we believe that our customers are our greatest asset, and we're dedicated to providing you with an unparalleled gaming experience. From our extensive game library to our generous bonus offers, we're committed to delivering entertainment and excitement around the clock. So why wait? Join us on your gaming adventure today and experience the thrill of our exciting promotions, generous bonuses, and vast entertainment options. Our doors are always open, and our team is ready to welcome you to the 1ace community.