1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6359231092
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, simplifying the process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait for the required time. If you continue to face issues, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If your active number has changed, try logging in with the new number. If it's still not working, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve any issues and ensure a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and play the newly updated app without any problems. This should ensure you have the most up-to-date version and a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, and not for bonus amounts. This means you can claim your gaming earnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhar card and UPI information, as well as entering your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing may experience delays, potentially taking up to 24 hours to be completed. This delay can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see the status of your withdrawal request. If the request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for further assistance.
1ace is the ultimate online gaming platform for thrill-seekers and rewards enthusiasts alike. With an exhaustive collection of games, we cater to a diverse range of players, including those who crave the nostalgic experience of classic slots and video poker, as well as those who seek the immersive excitement of live dealer tables. Our extensive game library features a variety of popular titles, including blackjack, roulette, and baccarat, ensuring that there's something for everyone to enjoy. At 1ace, we pride ourselves on providing a seamless and enjoyable playing experience. Our cutting-edge platform is designed to deliver stunning graphics, ensuring a visually engaging and immersive experience. We also prioritize fairness and transparency, guaranteeing that all games are played with integrity and randomness. Additionally, our innovative features keep players engaged, with regular updates and new content added regularly to keep the excitement fresh and thrilling. Whether you're a seasoned gamer or just starting out, 1ace offers a welcoming and inclusive environment. Our expert team is always available to assist with any questions or concerns, providing top-notch customer support to ensure a hassle-free experience. With 1ace, you can be sure that you're in good hands, with a platform that's dedicated to providing the ultimate online gaming experience.
Beyond our vast library of games, 1ace stands out for its exceptional customer support, providing assistance 24 hours a day, 7 days a week. Whether you're an experienced gamer or a newcomer, our dedicated team is always ready to help, available through live chat, email, and phone. Our customer support is designed to cater to the unique needs of each player, ensuring a seamless and enjoyable gaming experience. With 1ace, you can expect prompt and effective assistance, no matter what questions or concerns you may have. But that's not all. Our team also works tirelessly to create personalized promotions and bonuses tailored to your gaming style and preferences. Whether you're looking to boost your bankroll, try out new games, or take advantage of exclusive offers, we've got you covered. At 1ace, we're committed to providing an unparalleled level of service, designed to enhance your gaming experience and give you the best possible chance of winning. With our expert support team and tailored promotions, you'll be well-equipped to take on even the most challenging games and come out on top.