1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0862350110
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method allows you to access your account without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, try clicking on "send OTP" and wait for a response. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active contact number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will enable you to regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version, which should resolve any compatibility problems and allow a smooth login process. Once updated, you can log in and start playing the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only access funds you've won through gameplay, not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are filled out and submitted in the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, delays in payment processing may occur, potentially extending the wait time to up to 24 hours. This may lead to a longer overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is successful. If it's not, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Customer satisfaction is our top priority. Our dedicated support team is available 24/7, ready to assist you with any questions, concerns, or issues you may have. Our goal is to provide an exceptional experience that exceeds your expectations and leaves a lasting impression.
At 1ace, the security and satisfaction of our players are our top priorities. We utilize cutting-edge cryptography technology to safeguard your personal and financial information, ensuring that your online experience is not only enjoyable but also secure. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns you may have, providing swift and effective resolution to any issues that may arise. By joining 1ace today, you'll embark on a journey of endless entertainment and opportunities to win big. Our platform offers a vast array of games, thrilling features, and exciting promotions, all designed to provide an immersive and engaging experience. Whether you're a seasoned gamer or just starting out, our user-friendly interface and comprehensive help resources ensure that you'll feel comfortable and confident as you explore our vast gaming universe. At 1ace, we're committed to providing a safe, fair, and responsible gaming environment, where players can enjoy themselves without worrying about their personal data or financial security. Our team is constantly working to improve and expand our services, ensuring that our players have access to the latest games, features, and innovations. By joining our community, you'll become part of a vibrant and dynamic gaming ecosystem, where you can connect with other players, participate in tournaments, and take advantage of exclusive offers and rewards. So why wait? Join 1ace today and discover a world of limitless entertainment, excitement, and opportunities to win big. We look forward to welcoming you to our gaming family!