1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4347535258
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in successfully. This eliminates the need for a password or email login, making the process simpler and more convenient.
Q2: What should I do if I am not getting OTP?
To start, verify your internet connection to ensure a strong signal. If you still can't receive the OTP, wait for the allotted time and then use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to shift your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should resolve any problems and allow smooth login and gameplay. After reinstalling the updated app, you can log in and start playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only processed for earnings from gaming, not bonus amounts. This means you can only withdraw the money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit the required KYC details within the app, including saving your Aadhaar card, UPI details, and all relevant bank information. This will enable a smooth and secure verification process. Failing to do so may hinder the completion of your application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking around 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may occur, impacting the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If the funds don't appear within 24 hours, you can reach out to their care centre for assistance.
Our customer support team is available 24 hours a day, 7 days a week, providing assistance through live chat, email, and phone. We're ready to help you with any questions or issues you may encounter, ensuring a seamless and efficient resolution.
Welcome to 1ace, your premier destination for top-notch online casino games! At 1ace, we take pride in offering an unparalleled gaming experience that caters to both new and experienced players. Our platform boasts a diverse selection of games, featuring classic table games such as blackjack and roulette, as well as thrilling slot machines with impressive graphics and immersive live dealer experiences that transport you to an authentic casino atmosphere in the palm of your hand. Our extensive game library includes a wide range of options to suit every taste and preference. From the simplicity of blackjack and roulette to the complexity of video poker and baccarat, we have it all. Our slot machines are designed to entertain and reward, with innovative features, stunning graphics, and engaging sound effects that will keep you coming back for more. But what truly sets us apart is our live dealer experience. Our live games are broadcast in high definition, allowing you to feel like you're right there in the casino. Our professional dealers are trained to provide exceptional service and create an electric atmosphere, making you feel like you're part of a real casino experience. Whether you're a seasoned pro or a newcomer, our live games will give you the thrill of playing in a real casino without leaving the comfort of your own home. At 1ace, we're committed to providing an exceptional gaming experience that's secure, reliable, and fun. Our platform is designed with the latest technology to ensure a smooth and seamless gaming experience, and our customer support team is available 24/7 to assist with any questions or concerns you may have. So why wait? Join us today and discover why 1ace is the ultimate online casino experience.