1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3163910307
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password) verification code. Once verified, you can access the app without needing a password or email login. This streamlined process allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, you need to check and ensure a strong internet connection is available. If you don't receive the OTP within the given time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should update the app to its latest version and allow you to access its features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not bonuses. This means users cannot withdraw bonus rewards but can only access the money they've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhaar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
Using this app, the process from start to finish typically takes between 30 minutes to 3 hours, thanks to its fast and stable services. However, occasional payment delays may occur, adding up to a 24-hour wait in some cases. This delay is an exception to the otherwise streamlined experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.
Customer satisfaction is our top priority, and that's why we provide 24/7 customer support through live chat, email, and phone services. Our dedicated team is always available to assist you with any questions or concerns you may have. Join 1ace today and take advantage of our generous welcome bonuses and regular promotions, designed to enhance your gaming experience. Our loyalty program is designed to reward your loyalty and provide you with exclusive benefits. Experience the future of online gaming with 1ace, where every spin and every bet can lead to thrilling surprises. Our platform is designed to provide a seamless and enjoyable experience, with a wide range of games to choose from and a user-friendly interface. At 1ace, we are committed to providing a safe and secure gaming environment, with advanced security measures in place to protect your personal and financial information. Our team of experts is dedicated to ensuring that your gaming experience is both fun and fair. So why wait? Join 1ace today and discover a world of exciting games and thrilling opportunities. With our 24/7 customer support and generous promotions, you'll never be far from the action.
Beyond the games, 1ace offers a robust customer support team available 24/7, 365 days a year, to resolve any questions or issues you may encounter. Our commitment to responsible gaming means we provide all the necessary tools and resources to ensure your gaming experience remains enjoyable and secure. Our team is dedicated to addressing any concerns or problems you may have, so you can focus on what matters most - having fun and winning. Join the 1ace community and experience the thrill of victory from the comfort of your own home. Our online platform is designed to provide a seamless and secure gaming experience, with easy access to our support team whenever you need it. We're committed to creating a fun and responsible gaming environment, and we look forward to welcoming you to our community.