1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0778809680
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP to securely access your account. This simplified login process eliminates the need for a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after a while, click "send OTP" again and wait. If the OTP still doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active number. If you've changed numbers, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any further problems. This should allow you to access the app and play with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus rewards. This means you can't withdraw bonus money, only the actual amount you've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC details are completed and saved within the app, including your Aadhar card, UPI information, and bank details. This information is required to facilitate the process. Saving these details will help streamline the verification process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours. This variation in processing time is a potential consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.
Our friendly interface ensures a perfect gaming experience, whether you're a beginner or an experienced player. Security and protection are our top priorities at 1ace, which is why we utilize cutting-edge cryptography technology to safeguard your personal and financial information. We understand the importance of seamless transactions, and that's why we offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. This ensures that all transactions are processed quickly and without any complications, giving you peace of mind as you enjoy your gaming experience.
Our friendly and user-friendly interface makes navigation easy, whether you're using a desktop or mobile device. We take pride in providing secure and flexible payment methods, including credit/debit cards, e-wallets, and cryptocurrencies, to cater to each player's preferences. This ensures that you can deposit and withdraw funds with ease and confidence. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any questions or concerns you may have. Our goal is to provide seamless support to ensure that your gaming experience is uninterrupted and enjoyable. With our comprehensive support system, you can focus on what matters most - having fun and playing your favorite games.