1ace

1ace App support

Contact
+91 9370712296

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to complete the login process. This secure method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection and wait for a strong signal. If you still can't receive the OTP after clicking send, the system will automatically timeout. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, submit your updated KYC details to customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any compatibility problems. This will allow you to log in and play the updated app without any further issues.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are limited to earnings from gaming, excluding bonus amounts. This means users can only withdraw the money they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require users to wait up to 24 hours. This wait time is an exception to the typical swift processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming and cannot be withdrawn by anyone other than yourself. You are free to withdraw any winnings earned from playing games with the bonus amount. The bonus itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to settings and review your transaction history. If your withdrawal is delayed, don't worry - the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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