1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9446133503
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which will log you in securely without needing a password or email. This streamlined login process allows for easy access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP, click "send OTP" again and wait for the allotted time. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If the number has changed, send your updated KYC documents to our customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play the updated app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned through gaming activities, not bonus collected. This means users can cash out their genuine earnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This variance in processing time affects the overall duration of the transaction.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is successful. If it's not, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
Our friendly and user-friendly interface ensures a seamless navigation experience, making it easy for you to find your favorite games. We offer a range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, ensuring quick and hassle-free transactions.
The 1ace stands out when it comes to services by offering exceptional customer support 24 hours a day, 7 days a week, ensuring that assistance is always within reach. We prioritize your convenience by providing a wide range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. This allows you to manage your funds with confidence and ease.