1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0615971362
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to securely log in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start the process, ensure your internet connection is stable and strong. Wait for a proper signal to come in, and then click on "send OTP" again if necessary. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details through email to the customer support system, which will facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the updated app is installed, you should be able to log in and access its features. This should allow you to play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can be made only from earned gaming income, not from bonus amounts. Users cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing most processes to complete within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution. These delays can impact the overall completion time of transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds should be credited to your wallet account within 24 hours. If you don't see the funds after 24 hours, you can reach out to their care centre for assistance.
We take immense pride in our exceptional customer service, available 24/7, 365 days a year, through live chat, email, and phone support. Our dedicated team is always ready to assist with any questions or concerns you may have, providing personalized solutions to ensure a seamless and enjoyable gaming experience. In addition to our top-notch customer service, we offer a range of generous bonuses, promotional offers, and loyalty programs tailored to reward you at every stage of your gaming journey. Whether you're a seasoned pro or just starting out, our rewards are designed to enhance your experience and provide a thrilling adventure online. Join 1ace today and embark on an unparalleled journey through our online gaming world. With our commitment to customer satisfaction and our extensive range of rewards, you'll be treated to an unforgettable experience that will keep you coming back for more.
Welcome to 1ace, your premier destination for an unparalleled online gaming experience. Whether you're a seasoned gamer or a newcomer to the world of online casinos, 1ace offers an extraordinary gaming experience that caters to all tastes and skill levels. Our extensive collection of games boasts a wide range of options, including classic slots and progressive jackpots, as well as immersive table games like blackjack, roulette, and poker. Our slots offer a thrilling ride with a variety of themes, from ancient civilizations to modern pop culture, and feature innovative gameplay mechanics and stunning graphics. Our progressive jackpots offer the chance to win life-changing sums of money, with prizes that can be won at any time. For those who prefer the thrill of table games, we offer a range of options, including classic blackjack, where you can test your skills against the dealer, and roulette, where you can try to predict the outcome of the spin. Our poker games offer a range of variants, from Texas Hold'em to Omaha, and our live dealer games provide a realistic and immersive experience. In addition to our extensive game collection, 1ace also offers a range of promotions and bonuses to enhance your gaming experience. From welcome bonuses and deposit matches to loyalty rewards and special offers, we have something for everyone. Our user-friendly interface and reliable software ensure a seamless and enjoyable gaming experience, with 24/7 customer support available to help with any questions or issues. At 1ace, we're committed to providing a safe and secure gaming environment, with advanced encryption and secure payment processing to protect your personal and financial information. With a wide range of games and a user-friendly interface, we're confident that you'll find something to suit your tastes and preferences. So why wait? Join the 1ace community today and start playing!