1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8638731153
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You will then receive an OTP (one-time password) that you need to verify. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still encounter problems, click "send OTP" and wait for the designated time. If the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will enable you to shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other withdrawal amounts offered by competing apps. Withdrawals can only be made from earnings from gaming activities, and not from bonus amounts collected. This means users can cash out their hard-earned rewards, but not any accompanying bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI information, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a quick processing time of 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If not, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
1ace is the go-to online gaming destination for enthusiasts, providing a premium virtual casino experience that seamlessly blends excitement and accessibility. Our platform is designed to offer a comprehensive range of games, catering to diverse tastes and preferences. From timeless slot machines and traditional table games to cutting-edge live dealer experiences, we strive to recreate the authentic atmosphere of a real casino, right at your fingertips. Our extensive game library features a diverse selection of popular titles, carefully curated from leading software developers. This ensures that our players have access to high-quality graphics, smooth gameplay, and fair results. Whether you're a seasoned pro or a newcomer to online gaming, our platform is designed to provide an engaging and enjoyable experience. At 1ace, we're committed to providing unparalleled convenience, allowing you to play from anywhere, at any time. Our user-friendly interface and mobile compatibility ensure that you can easily access our games and services, without any hassle. Our dedicated team is always available to assist with any questions or concerns, ensuring that your gaming experience is nothing short of exceptional. Join the 1ace community today and discover a world of online gaming excitement, where the thrill of the casino is always within reach. With our top-tier virtual casino experience, you'll never have to leave the comfort of your own home to enjoy the thrill of the game.
Our platform is designed to provide a seamless and enjoyable experience, whether you're accessing it on a desktop or mobile device. We aim to make it easy for you to access your favorite games at any time and from any location. Your safety and convenience are our top priorities, which is why we offer a range of reliable payment and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. This ensures that you can manage your account with ease and peace of mind. Our dedicated customer support team is available 24/7 to assist you with any questions or concerns you may have. We also offer generous bonuses and regular promotions to reward our loyal players and make them feel like VIPs. Whether you're a seasoned gamer or just starting out, we're committed to providing a superior gaming experience that meets your needs and exceeds your expectations.