1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4834864424
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This streamlined process allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal is available. If you're still unable to receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with your existing active number. If your number has changed, you'll need to submit your KYC details to the customer support team via email to complete the account transfer. This will help facilitate the account shift.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device, then download the latest version. After updating, you should be able to easily log in and access the app. This will allow you to play the newly updated version without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawal is only possible for earnings from gaming, not bonus money. This means you can only withdraw the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, there are occasional delays with payments, which can take up to 24 hours to resolve. This delay may add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus amount. The bonus money itself remains separate and non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
Beyond our impressive collection of games, 1ace offers unparalleled customer support available 24 hours a day, 7 days a week to resolve any questions or concerns. Our dedicated team is always ready to assist you, ensuring a seamless and enjoyable gaming experience. As a member of our vibrant community, you'll have access to thrilling promotions, bonuses, and loyalty rewards designed to enhance your gaming pleasure. From exclusive offers to special treats, we're committed to making your experience with us truly unforgettable. At 1ace, we're passionate about providing an unparalleled online gaming experience that combines excitement and luxury. Our platform is designed to provide an immersive and engaging environment, where you can indulge in your favorite games and connect with like-minded players from around the world. Join our community today and discover the thrill and luxury of online gaming at 1ace, where the excitement never ends!
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