1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2975716709
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your mobile. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is established. After connecting, click "send OTP" and wait for the verification code to arrive within the allotted time. If the OTP doesn't arrive, utilize the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number you previously registered. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to assist with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should fix any issues you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to the money earned from gaming, and bonus collected cannot be withdrawn. This means only the winnings from gaming activities are eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring a wait of up to 24 hours. This delay can occur despite the app's usual efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait up to 24 hours for the withdrawal to be processed and added to your wallet account. If the issue persists, you can reach out to their care centre for further assistance.
Welcome to 1ace, your ultimate destination for thrilling online casino entertainment. At 1ace, we take pride in offering an exceptional gaming experience, tailored to meet the unique needs of each player. Our extensive collection boasts an infinite variety of games, ranging from classic slot machines to table games like blackjack and roulette. Additionally, we offer a diverse range of immersive live dealer options, where you can engage with real croupiers and experience the authentic atmosphere of a land-based casino from the comfort of your own home.
In addition to providing an exceptional gaming experience, 1ace offers attractive bonus and promotion packages to keep the excitement going. The dedicated customer support team is available 24/7, ready to assist with any questions or concerns you may have. Whether you're a seasoned player or just starting out, our team is committed to ensuring your gaming experience is memorable and enjoyable. At 1ace, we strive to recreate the electrifying atmosphere of Las Vegas in every aspect of our platform, and with just one click, you can be a part of it. Join us today and discover why 1ace is the ultimate online gaming destination.