1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1653088255
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will send a verification OTP that you'll need to enter to log in. Once verified, you can access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection and a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should allow you to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than other apps' withdrawal limits. Withdrawals are restricted to earned gaming funds, excluding bonus amounts. This means users can only withdraw the money they've won from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhaar card, UPI, and bank details. Completing these requirements is necessary for the application process to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, making it take anywhere from 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay in payment processing can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. Any winnings earned while playing with the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If the problem still exists after 24 hours, you can reach out to their customer care centre for assistance.
At 1ace, we prioritize your convenience and security above all else. We offer a diverse range of deposit and withdrawal methods, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies, all of which are protected by advanced encryption technology. This ensures that your transactions are safe, secure, and compliant with the latest industry standards. Our dedicated customer support team is available 24 hours a day, 7 days a week, to provide rapid assistance and ensure a seamless experience. Whether you have a question, concern, or need help with a transaction, our team is always here to support you. We understand the importance of timely resolution and strive to respond promptly to all inquiries, ensuring that you can focus on your online activities without any worries. Our commitment to security and customer satisfaction is unwavering, and we continuously work to improve our services, processes, and technology to meet the evolving needs of our users. With 1ace, you can trust that your online experience will be safe, reliable, and enjoyable, allowing you to make the most of your time online.
Our user-friendly interface makes it easy to navigate through game categories, while our state-of-the-art security measures ensure that your personal and financial information is protected at all times. We provide a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, offering you flexibility and peace of mind when managing your funds. This means you can quickly and easily make transactions, whether you're depositing or withdrawing funds, without worrying about the security of your information. Our advanced security features, such as encryption and firewalls, prevent unauthorized access to your data, giving you complete confidence in the safety of your online transactions. Additionally, our multiple payment options give you the freedom to choose the method that best suits your needs, whether you prefer the speed of credit/debit cards or the convenience of electronic wallets or cryptocurrencies.