1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3847425251
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, ensure your internet connection is stable and providing a strong signal. If you don't receive an OTP after clicking "send" within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using your active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing. This should resolve any compatibility issues and allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to the earnings from gaming activities, excluding any bonus amounts collected. Bonus money cannot be withdrawn, only the money earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app by saving your Aadhar card, UPI, and bank details. This will ensure your information is up-to-date and securely stored in the system. Once submitted, you can then access the full range of features and services offered by the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete tasks within 30 minutes to 3 hours, but payment processing may occasionally be delayed. In some cases, payment delays can extend the wait time to up to 24 hours. This temporary delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To verify a withdrawal issue, check your transaction history in the settings. If your request is failing, rest assured the money will be added to your wallet account within 24 hours. If it still doesn't resolve, you can contact their care centre for assistance.
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