1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8683948406
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure you have a stable internet connection and a strong signal. After clicking "send OTP", wait for the allotted time for the code to be sent. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the login issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app, which should resolve any compatibility problems. This should allow you to log in and play the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts offered by other apps. Withdrawal is only possible for earnings from gaming, and bonus money cannot be withdrawn. The app allows users to cash out their genuine gaming winnings, starting with a minimum amount of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast, taking users from 30 minutes to 3 hours to complete processes. However, some issues may cause payment delays, potentially requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned by playing games with the bonus amount. The bonus funds themselves are non-withdrawable, but any winnings from them can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails to appear, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to the care centre for assistance.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may encounter while playing our online games. Our team is committed to providing you with a seamless and enjoyable gaming experience, and we're always here to help you overcome any obstacles that may arise. Whether you're experiencing technical difficulties, need guidance on how to play a particular game, or simply have a question about our services, our support team is ready to help. We understand that our customers are our most valuable asset, and we strive to provide personalized and efficient support to ensure that you can focus on what matters most - enjoying your online gaming experience. By joining us at 1ace, you'll not only have access to a wide range of online games, but also to a team of experts who are passionate about providing exceptional customer service. Our goal is to create a community where you can connect with other players, share tips and strategies, and have a blast playing your favorite games. So why wait? Join us at 1ace today and take your online gaming experience to new heights!
Join 1ace today and embark on a captivating journey that's packed with endless entertainment and rewarding opportunities. Whether you're here to put your skills to the test or simply to have a blast, 1ace is your ultimate gaming destination. With its vast array of engaging activities and challenging experiences, you'll be hooked from the very start. The excitement never ends as you navigate through thrilling quests, compete against other players, and collect valuable rewards. 1ace is the perfect place to unleash your competitive spirit, make new friends, and create unforgettable memories. So why wait? Sign up now and get ready to embark on an adventure that will leave you wanting more.