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1ace

1ace

Contains ads · In-app purchases

4.2★ • 2M+ Download • 29.2M reviews • Rated for 3+

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1ace App support

Contact
+91 2909106474

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. You'll then receive and verify an OTP (one-time password), which will securely authenticate you. From then on, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. Wait for a few seconds after sending the OTP request, and if you still don't receive the code, you can reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your existing active number. If your number has changed, submit your updated KYC details via email to the customer support team to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should provide a smooth and seamless experience.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for the money earned from gaming activities, not bonus rewards. Any amount earned from gaming can be withdrawn, providing a convenient and accessible way to claim earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted your KYC details within the app, including saving your Aadhar card, UPI, and bank details. This information is required for the application process. Your thorough completion of these details is necessary for further steps to be taken.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, reducing it from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can extend the overall processing time beyond the initial 3-hour estimate.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn. Any winnings obtained while playing with a bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it's failing, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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Ratings and reviews

★★★★
9 hours ago

At 1ace, we recognize the significance of continuous financial transactions, which is why we offer a range of deposit and withdrawal methods to cater to diverse needs. Our platform supports various payment options, including credit cards, electronic wallets, and cryptocurrencies, ensuring a seamless and hassle-free experience for our users. To guarantee the security and integrity of our transactions, we have implemented robust security protocols that safeguard our users' personal and financial information at all times. These measures are designed to prevent unauthorized access, ensure data confidentiality, and prevent any potential breaches. Our commitment to security is unwavering, and we continually monitor and update our systems to stay ahead of emerging threats and vulnerabilities. By doing so, we provide our users with a safe and trusted environment to manage their finances, making it easier to focus on their financial goals and objectives.

2,91 people found this helpful • YesNo

★★★★
11 hours ago

At 1ace, navigating financial transactions is a seamless and hassle-free experience. Our platform offers a variety of deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers, ensuring both convenience and security. With a range of options to choose from, you can easily manage your funds and focus on your gaming experience. But that's not all - our dedicated customer support team is always available to assist you 24/7, providing prompt and professional help whenever you need it. Whether you have a question about a transaction, a concern about your account, or simply need some guidance, our support team is here to help. This means you can enjoy a peaceful and enjoyable gaming experience, without worrying about any technical issues or financial concerns. At 1ace, we understand the importance of a smooth and secure financial experience. That's why we've implemented robust security measures to protect your transactions and personal data. With our advanced encryption technologies and secure servers, you can rest assured that your financial information is safe and secure. In addition, our customer support team is committed to providing you with exceptional service and support. Whether you're a new player or a seasoned veteran, we're here to help you every step of the way. So why wait? Sign up for an account today and start enjoying the ultimate gaming experience with 1ace.

2,06 people found this helpful • YesNo