1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 2683605532
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method replaces the need for a password or email login, providing a convenient and straightforward way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for the app to send the OTP after clicking the "send OTP" button, allowing time for the code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details via email to the customer support team to facilitate the account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To proceed, uninstall the current app from your device. Once uninstalled, download the latest version of the app, which should resolve any issues you were experiencing. After reinstalling, you should be able to log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for money earned from gaming activities, and bonus funds cannot be withdrawn. This means your earnings from gaming can be redeemed, but bonus rewards are separate and cannot be accessed.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you need to submit all your KYC (Know Your Customer) details in the app, including saving your Aadhar card, UPI, and bank information. This is a requirement for the app's functionality. Saving these details will help you progress with the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, typically completing the process within 30 minutes to 3 hours. However, payment delays can occur, potentially requiring a wait of up to 24 hours. This delay is an exception to the usual speedy and efficient process within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn by you. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry, as the money should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Welcome to 1ace, the ultimate online gaming destination for enthusiasts! At 1ace, we take pride in offering an exhilarating and immersive casino experience from the comfort of your own home. Our platform features a vast range of games for every taste, from classic table games like blackjack and roulette to the latest video slots and live dealer experiences. Whether you're a seasoned pro or just starting out, our user-friendly interface ensures a smooth and enjoyable experience. With our extensive collection of games, you'll have access to a world of entertainment at your fingertips. From the thrill of spinning the reels on a slot machine to the excitement of placing a bet on a game of blackjack, we've got it all. Our live dealer games offer a unique and authentic experience, allowing you to interact with real dealers and players in real-time. With our advanced technology, you'll feel like you're right there in the casino, without ever having to leave your home. And with our generous bonuses and promotions, you'll be able to take your gaming experience to the next level. At 1ace, we're committed to providing a safe and secure gaming environment, with the highest level of protection for your personal and financial information. Our team of experts is always available to assist you, whether you have a question or need help with a particular game. So why wait? Join us at 1ace today and discover a world of online gaming excitement. With our extensive range of games, user-friendly interface, and commitment to quality and security, we're confident that you'll have an unforgettable experience.
Our top priority is to ensure the security and convenience of our services, which is why we offer a range of safe deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. All transactions are protected by cutting-edge encryption technology, allowing you to focus on enjoying your favorite games without worrying about security breaches. Our customer support team is available 24/7, reachable through chat, email, or phone, and is dedicated to providing an unparalleled service. We strive to resolve any queries promptly, ensuring that you can concentrate on your gaming experience without interruption. Join us today and take your gaming adventure to new heights with endless entertainment and rewards.