1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7313877997
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a while and then click on "send OTP," allowing sufficient time for the code to arrive. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active number. If your number has changed, send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will enable us to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should allow you to play smoothly without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum amount of Rs. 100, which is higher than other available options. Withdrawals are limited to earned gaming funds, and bonus amounts cannot be withdrawn. This means users can only access the money they've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to conclude within 3 hours, but this timeframe can range from 30 minutes. However, occasional payment delays may require a longer wait, potentially up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. This means the bonus winnings can be withdrawn, but the bonus itself cannot.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request has been processed. If not, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, we recognize that trust is paramount, which is why we have implemented cutting-edge security measures and adhere to rigorous regulatory standards to ensure a safe and fair gaming environment. Our top priority is to provide a secure platform for our players to enjoy their online gaming experience. We take the confidentiality and integrity of our players' personal and financial information extremely seriously, using advanced encryption technologies and secure servers to protect against unauthorized access. We also undergo regular audits and testing to ensure that our games are fair and random, and that the outcomes are unpredictable. Our systems are designed to detect and prevent any suspicious activity, and our team of experts is always on hand to investigate and resolve any issues that may arise. At 1ace, we believe that our commitment to security and integrity sets us apart from other online casinos. We are dedicated to providing a trustworthy and enjoyable experience for all our players, and we are confident that you will find our platform to be a safe and reliable choice. Join us today and discover why 1ace is the go-to destination for online casino enthusiasts worldwide.
At the heart of our operation is the satisfaction of our customers, and we take pride in providing dedicated support 24 hours a day, 7 days a week to address any questions or issues that may arise. Our team of experts is always available to help, ensuring that your experience with us is seamless and enjoyable. Whether you're an experienced gamer or just starting out, 1ace offers an unparalleled online gaming experience. With our platform, you can enjoy high-level games from anywhere in the world, at any time, without having to worry about the hassle and expense of traveling to a physical casino. Our state-of-the-art technology and user-friendly interface make it easy to navigate and play, giving you the freedom to focus on what matters most - having fun and winning big. As a valued customer, you can expect a wide range of benefits and perks, including access to a vast library of games, generous bonuses and promotions, and a secure and reliable online environment. Our commitment to customer satisfaction is unwavering, and we strive to provide an exceptional gaming experience that exceeds your expectations. So why wait? Join 1ace today and discover a world of excitement and possibility at your fingertips.