1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1445804591
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. After verifying the OTP, you'll be logged in without needing a password or email. This simplified login process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again and wait; if it still doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your phone number has changed, please send your updated KYC (Know Your Customer) documents to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the app from your device, then download the latest version. This should resolve any issues and allow you to log in and play the updated app smoothly. Once updated, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than other similar apps. Withdrawals can only be made from earnings earned through gaming activities, not from bonus collected. This means users cannot withdraw bonus money, only the money they have won playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app, including saving your Aadhar card, UPI information, and bank details. This information is essential for verification and account setup. Having all this information saved will facilitate a smooth and efficient process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, payment delays may occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can add to the overall time required to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Additionally, the funds earned by playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If this doesn't work, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
Our commitment to excellence extends beyond gaming, and we offer various convenient methods for depositing and withdrawing funds, including credit cards, electronic wallets, and cryptocurrencies. This ensures that you can easily manage your finances. Security is paramount at 1ace, and we utilize advanced cryptography technologies to protect your personal and financial information. Additionally, our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or issues you may have. With our comprehensive support system, you can rest assured that your gaming experience will be seamless and enjoyable.
Welcome to 1ace, your premier destination for thrilling online casino games. At 1ace, we take pride in offering a one-of-a-kind gaming experience that combines a vast selection of games, top-notch security, and exceptional customer service. Our diverse range of options includes classic slots, immersive video slots, live dealer games, and exciting table games like blackjack, poker, and roulette, ensuring that there's something for every type of player. Our extensive library of games features a mix of popular and innovative titles, all designed to provide an exhilarating experience. From the nostalgia of classic slots to the cutting-edge graphics of video slots, we have something to suit every taste. Our live dealer games offer a unique and authentic casino experience, with real dealers and players interacting in real-time. In addition to our extensive game selection, we prioritize the safety and security of our players' personal and financial information. Our advanced security measures ensure that all transactions and interactions are protected, providing a secure and trustworthy gaming environment. At 1ace, we're committed to delivering exceptional customer service. Our dedicated team is available 24/7 to assist with any questions, concerns, or issues, ensuring that you have a seamless and enjoyable gaming experience. Whether you're a seasoned player or a newcomer to the world of online gaming, we're here to support you every step of the way. So why wait? Join us at 1ace today and discover a world of exciting online casino games, unparalleled security, and exceptional customer service. We look forward to welcoming you to the fun and excitement of our gaming community.