1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4531376210
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, start by opening the app and entering your registered mobile number. Once entered, verify the One-Time Password (OTP) that will be sent to you, which will securely log you in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a stable internet connection is available and wait for a strong signal to come through. If the OTP doesn't arrive after waiting, you can initiate the support system via live chat within the app for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the active phone number associated with your account. If your phone number has changed, submit your updated KYC details to customer support through email to facilitate a smooth account transfer. This will help resolve any login issues and update your account information.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device, then download the latest version. This will allow you to log in and play the newly updated app with ease. Once updated, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawn amounts are limited to earnings from gaming activities, excluding bonus rewards. Bonuses cannot be withdrawn as cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details in the app. This includes saving your Aadhar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the typical swift completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is listed. If it's not showing up, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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