1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4947957961
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your phone. This secure method eliminates the need for a password or email login. You can easily log in using just your mobile number and OTP verification.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, click on send OTP again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If it has changed, submit your updated KYC details via email to the customer support system to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should allow you to play smoothly again.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means users can only withdraw the money they've earned from playing games, not any rewards or bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank details. Filling out and storing this information is a necessary step in the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions quickly, usually taking between 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay is an exception rather than the rule, but it's essential to be aware of the potential wait time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for further assistance.
Our cutting-edge platform ensures a seamless and immersive gaming experience, featuring high-definition graphics and user-friendly navigation. We prioritize the safety and fairness of our games, utilizing advanced cryptography technologies and RNG-certified games to provide a secure and equitable environment. Our platform is designed to provide an unparalleled level of immersion, with crystal-clear graphics and intuitive navigation that makes it easy for players to navigate and enjoy their gaming experience. We understand the importance of a secure and fair gaming environment, which is why we employ the latest cryptography technologies to protect player data and prevent any form of cheating or tampering. In addition to our advanced security measures, we also certify our games with RNG (Random Number Generator) to ensure that the outcome of each game is truly random and unbiased. This ensures that players have an equal chance of winning and that the games are truly unpredictable, making for an exciting and thrilling experience. By combining cutting-edge technology with a commitment to safety and fairness, we aim to provide a gaming experience that is both entertaining and trustworthy. Whether you're a seasoned gamer or just starting out, our platform is designed to provide a seamless and enjoyable experience that will keep you coming back for more.
At 1ace, we provide generous bonuses and personalized promotions to enhance your gaming experience, in addition to a loyalty program that rewards your continuous play. Our dedicated customer support team is available 24/7, providing assistance with any questions or concerns you may have. Whether you're a seasoned gamer or just starting out, our team is committed to ensuring that your online gaming experience is seamless and enjoyable. As a valued member of the 1ace community, you'll have access to a range of benefits, including exclusive bonuses, special offers, and priority customer support. Our loyalty program is designed to reward your loyalty and encourage you to continue playing with us. The more you play, the more rewards you'll earn, and the closer you'll get to achieving your gaming goals. But what really sets us apart is our commitment to providing a safe and secure gaming environment. Our team works tirelessly to ensure that our platform is secure, stable, and free from any potential risks or threats. We also have a strict policy against cheating and exploitation, and we're dedicated to maintaining a fair and transparent gaming environment for all our members. So why choose 1ace? Because we're dedicated to providing an exceptional gaming experience that's fun, engaging, and rewarding. Our team is passionate about creating a community that's welcoming, supportive, and inclusive, and we're committed to listening to your feedback and improving our services to meet your needs. Join us today and experience the thrill of online gaming with 1ace!