1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4881892790
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Following this, verify the One Time Password (OTP) sent to your mobile. This secure method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To check your internet connection, wait for a strong signal to come through. If you don't receive an OTP after the specified time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without problems. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money and not bonus rewards. This means users can redeem their winnings, but not any bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment delays can occasionally occur, resulting in a wait time of up to 24 hours. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You are free to withdraw the money you earn from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where it may take up to 24 hours for the withdrawal to be processed and added to your wallet account. If the problem persists, you can contact their care centre for assistance.
Welcome to 1ace, your premier destination for an exciting and secure online gaming experience. We take pride in offering a diverse range of resources designed to cater to all types of players. From classic table games like blackjack and roulette to a vast selection of slots and video poker, our game library promises endless entertainment. Our state-of-the-art software ensures a flawless gaming experience with impressive graphics and immersive sound effects.
At 1ace, we are committed to providing a fair and transparent gaming experience, and we understand the importance of our customers' satisfaction. To ensure this, we offer dedicated customer support 24 hours a day, 7 days a week. Our team is always available to address any questions, concerns or issues you may have, providing prompt and effective solutions to keep your gaming experience seamless. In addition to our customer support, we also prioritize the security of our customers' data and transactions. We have implemented robust security measures to protect your sensitive information, including state-of-the-art encryption and secure servers. This means that your personal and financial data is safe with us, and you can play with confidence. Join us at 1ace and discover a world of thrilling possibilities at your fingertips. With our commitment to fair play, customer satisfaction, and data security, you can focus on what matters most - having a great time playing with us.