1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0951082225
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method replaces the need for a password or email login, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, ensure your internet connection is stable and strong. If you still encounter issues, wait for the OTP to be sent and if it doesn't arrive, use the app's support system for assistance through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and start playing the app without any problems. This should ensure a smooth and enjoyable gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amounts collected. This means you can access your earnings from gaming activities after meeting the minimum withdrawal threshold.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled out and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, some users may experience delayed payments, which can take up to 24 hours. This additional wait time is an exception, rather than the standard process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. Any winnings from games played with the bonus amount can be withdrawn. The bonus earnings themselves, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
To ensure a safe and private gaming environment, we employ cutting-edge security measures. Our system is designed to provide multiple layers of protection, safeguarding your personal and financial information. Additionally, our payment processing is streamlined and user-friendly, accommodating various payment methods such as credit cards, electronic wallets, and cryptocurrencies. No matter where you are in the world, you can easily deposit and withdraw funds with our secure and efficient payment system. Our support team is always available to assist with any questions or concerns you may have, 24 hours a day, 7 days a week. Our dedicated customer support team is committed to providing top-notch service, ensuring a seamless and enjoyable gaming experience. Whether you need help with a specific issue or have a question about our platform, our team is here to assist you promptly and professionally.
At 1ace, we cater to the diverse needs of online gaming enthusiasts, providing a vast array of captivating casino games that cater to every player's preferences. Our extensive library is designed to offer something for everyone, whether you're a fan of classic slot machines or prefer the thrill of table games like blackjack and roulette. In addition to our extensive collection of slots, which feature a wide range of themes, paylines, and bonus features, we also offer a variety of table games that challenge players to strategize and make strategic decisions. Blackjack, for instance, requires skill and strategy to beat the dealer, while roulette adds an element of luck and excitement to the gameplay. But that's not all - our live dealer games take online gaming to the next level by providing a truly immersive experience. With real dealers and real-time gameplay, players can feel like they're part of a real casino, without ever leaving the comfort of their own homes. This unique blend of technology and human interaction creates a sense of community and social interaction, making it feel like you're playing with other players in a physical casino. Whether you're a seasoned pro or just starting out, our extensive library of games ensures endless entertainment and variety. With new games and features being added regularly, you'll always find something new to try and keep your gaming experience fresh and exciting. So why wait? Join us at 1ace today and discover a world of online gaming excitement like no other.