1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0179189210
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to you, and you will be logged in instantly. This eliminates the need for a password or email login, providing a quick and secure entry.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to ensure a smooth process. If you don't receive the OTP, try clicking on "send OTP" again and wait for the specified time. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with the active mobile number. If your number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system, which will aid in transferring your account. This will help resolve any issues related to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated features. Once downloaded, you can easily log in and continue playing the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal of Rs. 100 is required, which is a higher threshold compared to other similar apps. Withdrawals are only possible for earned gaming funds, not bonus rewards. This means users can't withdraw bonus money they've collected, only the money they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all your KYC details in this app, including saving your Aadhaar card, UPI, and bank account information. This ensures that your account is properly verified and set up. Please ensure that all required details are accurately filled and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the overall process efficient, taking anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring users to wait for up to 24 hours for the issue to be resolved. This delay is an exception rather than the norm, reflecting the app's generally streamlined experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you experience further delays, you can reach out to their care centre for assistance.
Our top priorities are security and convenience, which is why 1ace supports a wide range of deposit and withdrawal methods. This includes credit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies like Bitcoin. Our encrypted and secure financial transactions ensure that your personal and financial information remains safe and protected.
Our user-friendly platform ensures seamless navigation, whether you're using a desktop or mobile device, allowing you to access your favorite games at any time and from any location. We prioritize security and protection above all else, which is why we offer a range of reliable deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures that transactions are fast and hassle-free, giving you peace of mind and confidence in your online gaming experience. Our platform is designed to be intuitive and easy to use, with a clean and modern interface that makes it simple to navigate and find the games you want to play. Whether you're a casual gamer or a seasoned pro, our platform provides a welcoming and engaging environment that's tailored to your needs. In addition to our user-friendly interface, we're committed to providing a secure and reliable gaming experience. Our payment systems are designed to be fast and efficient, with a range of options to suit your needs. Whether you're depositing funds or withdrawing winnings, we offer a variety of methods that are quick, easy, and convenient. Our commitment to security and protection is unwavering, and we take a number of measures to ensure that your personal and financial information is safe and secure. From robust encryption and secure servers to strict access controls and regular security audits, we're dedicated to providing a trusted and reliable gaming experience. At [Platform Name], we're passionate about delivering an exceptional gaming experience that's tailored to your needs. Whether you're looking for fast-paced action, strategic gameplay, or social interaction, we've got you covered. Our platform is designed to be flexible and adaptable, so you can play the way you want, when you want.