1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8211432337
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Then, verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal, then click on send OTP and wait for the code to arrive. If the OTP doesn't arrive within the time limit, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help expedite the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version from the app store, and you'll be able to log in and play without any problems. This should ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are limited to the money earned from gaming activities and do not include bonus amounts. Users cannot withdraw bonus funds earned through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This delay in payment can occur despite the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
You can use the bonus money earned in your gaming activities, but it cannot be withdrawn by anyone other than yourself. The funds earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve any issues with your withdrawal request, check your transaction history in the settings. If you still encounter problems, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, we don't just stop at providing a gaming platform, we also offer attractive bonuses and promotions, loyalty programs, and regular tournaments to keep the excitement going. Whether you're a casual player or a seasoned professional, we promise a secure, thrilling, and rewarding online gaming experience. Our platform is designed to cater to all types of players, ensuring that everyone has a fantastic time. Our team is committed to providing an unparalleled level of entertainment, with a wide range of games, innovative features, and exceptional customer service. Join us today and experience the ultimate in online casino entertainment!
At 1ace, customer satisfaction is our top priority. Our dedicated team of support specialists is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have. We understand the importance of prompt and effective support, which is why we have implemented a comprehensive support system designed to ensure that you receive the help you need, when you need it. In addition to our exceptional customer support, we also place a strong emphasis on data security and confidentiality. Our robust security measures are designed to protect your personal and financial information from unauthorized access, ensuring that your data remains strictly confidential at all times. This includes the use of advanced encryption technology, secure servers, and regular security audits to identify and mitigate any potential vulnerabilities. Our commitment to customer satisfaction and data security is unwavering, and we are dedicated to providing a safe and reliable experience for all of our customers. Whether you have a question, concern, or issue, we are here to help, and we are constantly working to improve our services and processes to ensure that you receive the best possible experience.